Effective Date: August 2, 2026
SonoScape Endoscopy North America (“SonoScape Endoscopy North America,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, safeguard, and manage information obtained through our website and online services. This Privacy Policy applies solely to information collected through this website and does not govern the handling of Protected Health Information (PHI) received in connection with business relationships with healthcare providers. Such information is governed separately by applicable law, contractual obligations, and our internal privacy and security policies.

1. Scope

This Policy applies to visitors of this website, individuals requesting information, demonstrations, quotations, support, training, newsletters, or otherwise interacting with our online services. It does not apply to third-party websites.

2. Information We Collect

We may collect information you voluntarily provide, including your name, employer, title, email address, telephone number, mailing address, specialty, product interests, and information submitted through forms. We may automatically collect IP address, browser type, operating system, referring website, pages visited, approximate geographic location, and device information.

3. Cookies and Analytics

We use cookies, analytics tools, and similar technologies to improve website functionality, analyze traffic, enhance user experience, maintain security, and measure marketing effectiveness. You may control cookies through your browser settings, although disabling cookies may affect website functionality.

4. How We Use Information

We use personal information to respond to inquiries, provide quotations and demonstrations, process customer support requests, deliver marketing communications, improve our website and services, maintain security, comply with legal obligations, and enforce our Terms of Use.

5. Marketing Communications

If you subscribe to our communications, we may send product updates, educational materials, webinars, training opportunities, and company news. You may unsubscribe at any time using the unsubscribe link or by contacting us.

6. Sharing Information

We do not sell personal information. We may share information with trusted service providers such as website hosts, CRM providers, email marketing platforms, analytics providers, shipping providers, and professional advisors who perform services on our behalf under appropriate contractual safeguards. We may also disclose information when required by law or to protect our legal rights.

7. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards including access controls, encryption where appropriate, secure hosting environments, monitoring, and employee training. No method of transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain information only as long as necessary to fulfill legitimate business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Privacy Rights

Depending upon your jurisdiction, you may have rights to access, correct, delete, or request information regarding the processing of your personal information. California residents and residents of other states with applicable privacy laws may have additional rights.

10. HIPAA and Protected Health Information

This website is intended for informational and business purposes and is not intended for the routine collection or transmission of Protected Health Information (PHI). Please do not submit patient-identifiable information through website forms or general email addresses unless specifically instructed through an approved secure communication process. Any PHI received in connection with authorized business activities is handled separately in accordance with applicable federal and state laws, contractual obligations, and, where applicable, HIPAA requirements.

11. Product Support Communications

Please do not include patient names, medical record numbers, dates of birth, clinical images, or other patient-identifiable information when submitting general inquiries or support requests through this website unless specifically requested through a secure communication process.

12. Third-Party Websites

Our website may link to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

13. Children’s Privacy

This website is intended for healthcare professionals and business users. We do not knowingly collect information from children under 13.

14. International Visitors

Information may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.

15. Changes to this Policy

We may update this Privacy Policy periodically. Continued use of this website following publication of changes constitutes acceptance of the revised Policy.

16. Contact Information

SonoScape Endoscopy North America
Privacy Officer
2828 E 51st St.
3rd Floor
Tulsa, Oklahoma 74105
Phone: 855-639-3636
Email: privacy@sonoscapeamericas.com

Disclaimer

This Privacy Policy is provided as a general website privacy policy template and should be reviewed by qualified legal counsel prior to publication to ensure compliance with applicable federal, state, and international privacy laws and to accurately reflect your organization’s data collection, processing, and retention practices.